Meet the Team

Our people are the key to the success of the Group. These are exciting times for a growing company and our team provide us with the stability and base essential to ensuring we achieve our strategic goals.

Sean Donkin

Managing Director

With an 18-year career in the hospitality sector, Sean has an outstanding track record.

As well as maintaining the high-quality service and facilities that mark out The Inn Collection Group, Sean’s focus is leading the growth and expansion of the company, both within and further afield from its North East heartland.

He is also responsible for the ongoing operations and investment of the group’s units via the Board.

Sean joined the business as general manager of the group’s top-performing unit, The Bamburgh Castle Inn in Seahouses in 2008.

A former swimmer, sporting enthusiast Sean enjoys rugby and shooting.

Ian Goulding

Chairman

A successful track record in the hospitality sector over a period of 24 years, Ian brings a wealth of experience to the Group.

Ian was the co-founder and Chief Finance Officer (CFO) of QHotels group, a collection of 26 large four-star UK provincial hotels with turnover of £200m. Prior to QHotels Ian co-founded and was CFO of Paramount Hotels for 10 years.

As non-executive chairman Ian will provide support and advice to the management team to help them steer the group through expansion whilst maintaining everything that is unique about The Inn Collection Group.

Ian tries to spend as much of his leisure time outdoors, whether it’s cycling, trekking, climbing or running.

Keith Liddell

Executive Deputy Chairman

Business founder Keith Liddell has over 35 years’ leisure sector management experience.

His breadth of experience encompasses various management and director roles, including Imperial Inns and Taverns, Whitbread Inns and Wessex Taverns.

In his role as Executive Deputy Chairman of The Inn Collection Group, Keith has responsibility for the group’s strategic evolution and achieving acquisition targets to meet the company’s growth plan.

As an ex first-class rugby player with Swansea his current sporting interests include shooting and rugby.

Charlotte Turner

Office Manager & PA to MD

An integral part of The Inn Collection Group and committed to ensuring its continued success, Charlotte has been a part of the company’s continual evolution for ten years.

Charlotte joined the group in 2008 as part of the award-winning Bamburgh Castle Inn’s front of house team. Her diverse sets of skills were soon spotted and she went on to be assistant manager there and at The Hog’s Head Inn.

Combining a positive, proactive attitude with a friendly, professional service, Charlotte oversees the day-to-day smooth running of the office. As well as being the first point of contact for the Group, Charlotte is PA to managing director, Sean Donkin.

Charlotte loves spending quality time with her family, taking the dogs for walks along the beach together and indulging in a couple of the ICG’s legendary Gin Serves.

Paul Brown

Operations Manager

Paul started his career in the leisure sector with Shearings Holidays before joining pub giant J D Wetherspoon plc in Scotland. He went on to head up F&B outlets across Tyne & Wear before joining The Inn Collection Group as general manager of The King’s Head Inn in 2014.

His wealth of industry experience and proven track record is channeled into the management of all areas of the Group’s operations.

An inspirational leader who champions individuals and teamwork, Paul firmly believes in developing and nurturing people to support their own personal development and performance with training and mentoring.

Outside the office, family man Paul enjoys spending time with his wife and daughters and walking the family dog, Buster. He’s a keen sports enthusiast watching football and rugby and enjoying a well-earned pint in one of the Group’s inns.

Gary Turner

Commercial & Compliance Manager

Result orientated, Gary has an enviable understanding of the leisure and tourism industry born out of 17 years experience working in the sector with Bourne Leisure and Haven. He joined The Inn Collection Group in 2013 as general manager of the group’s 53-bedroom The Hog’s Head Inn.

Driven by delivering on customer expectations while upholding the vision, values and quality of The Inn Collection Group brand, Gary excels in building strong, cross-functional teams and giving them the skills, encouragement and support to be productive and reach their goals.

A talented amateur photographer, Gary enjoys spending time with his family, walking their dogs on the beach and can frequently be in search of ‘the one that got away’ out fishing.

Iain Stein

Finance Director

A chartered accountant with over 30 years’ experience in industry – some 22 years of which have been spent working in the hospitality sector.

Iain graduated from the University of Newcastle upon Tyne, studying Economics and Accounting, before joining KPMG where he qualified as a Chartered Accountant.

Iain joined the Group in 2014 to head the finance function and has assisted with the growth that the Group has experienced in recent years. Iain’s focus is to establish the finance systems to support the next phase of growth and expansion of the Group.

Away from work, Iain plays golf (poorly) and takes a keen interest in many other sports.